2023 Furby FAQ

My 2023 Furby keeps making frightened sounds

  • Check to be sure the battery cover is screwed on tightly.
  • Furby may have this reaction to overly loud noises, or if Furby falls.

Will I lose the cool features that were unlocked if I change the batteries in my 2023 Furby?

You won’t lose the fun things that were unlocked when you change the batteries.

How do I clean my 2023 Furby?

Gently wipe it down with a damp cloth, but don’t let it get wet! Furby doesn’t like water.

I cannot locate the app for my 2023 Furby

2023 Furby does not connect to the internet or any other devices.

I’m playing Tell My Fortune with my 2023 Furby but it keeps asking me to rub its tummy for happy words of wisdom, but I want to ask it a question

Shake Furby to switch to Magic Furball mode. Ask a question and shake Furby for an answer.

Can I change the volume of my 2023 Furby?

Furby does not have a volume control option.

My 2023 Furby will not communicate with other 2023 Furby toys

  • Be sure they are facing each other and there is minimal background noise.
  • Hold both of their heart gems for at least 5 seconds or until you hear the phrase “Furdar Activated.”
  • Choose your “leader” Furby and tap their head once.
  • Replace 4AA batteries with a new strong set of batteries.

Where are the sensors located on the 2023 Furby?

Furby responds when you pet and brush their hair and when you tickle and cuddle their tummy.

Can Furby Furblets interact with 2023 Furbys?

Yes!
  1. First, press and hold Furby’s heart gem for approximately 5 seconds to activate Furdar mode.
  2. Next, press and hold Furblet’s heart gem for 3 seconds.

How do I install batteries in my 2023 Furby?

  1. Loosen 2 screws using a Phillips head screwdriver to open the cover.
  2. Insert 4 fresh AA batteries and screw the cover back on. Don’t forget the hidden battery underneath the top 3.

How do I access the built-in, first-time user tutorial on my 2023 Furby?

You must reset Furby to access the built-in user tutorial. This will bring Furby back to the out of box settings.
 
To reset, turn Furby upside down. Press and hold both the mouth and heart gem at the same time for over 5 seconds. You will see the ears flash red and hear a beep sound.
 

After I reset my 2023 Furby back to out of box settings, the heart gem continuously blinks, and the eyes stay shut

Since Furby has been reset back to the factory settings, this is normal. Press Furby’s Heart Gem and follow Furby through the built-in first-time user tutorial.
 

My 2023 Furby keeps responding to wrong commands

It’s easy for Furby to be distracted, be sure there is minimal background noise.

Can I reset my 2023 Furby back to out of box settings?

Yes, to reset: Turn Furby upside down. Press and hold both the mouth and heart gem at the same time for over 5 seconds. You will see the ears flash red and hear a beep sound.

Can you teach the 2023 Furby English?

Yes, to reset: Turn Furby upside down. Press and hold both the mouth and heart gem at the same time for over 5 seconds. You will see the ears flash red and hear a beep sound.
 

I said "I love you" to my 2023 Furby and it said "I love you" back, but it doesn’t show this as one of the commands

Furby 2023 has 8 modes in total: 5 play modes to unlock and 3 Easter Eggs modes that are secret discoveries, found out through our marketing campaign, this includes “I love you”. The other 2 are “Fun Fact” and “Selfie” just keep tapping Furby’s head to hear different responses.

Can my 2023 Furby communicate with my older Furby toys?

The 2023 Furby cannot communicate with older Furby generations. However, it will pair with other 2023 Furby toys for party time fun.

How do I shut off my 2023 Furby?

To power Furby off:
  1. Power off: Press the heart gem rapidly 3 times for full power off.
  2. Sleep Mode: Lay Furby on its back to hear sleep sounds and fall asleep.
Press the heart gem or feed Furby to wake it up.
 

I replaced the batteries in my 2023 Furby and it will not turn on

  1. Replace 4AA batteries with a new strong set. If that does not work, reset Furby.
    • Turn Furby upside down. Press and hold both the mouth and heart gem at the same time for OVER 5 seconds. You will see the ears flash red and hear a beep sound. Please note: A full reset will turn Furby back to out of box settings.
  2. Remove the battery cover and make sure that there’s no fur in the battery area.

My 2023 Furby does not respond to commands

Press the heart gem button, say “Hey Furby,” then wait for Furby’s ears to glow green and you’ll hear a chime. When the heart gem and ears change to white, Furby is listening – now you can say one of the following commands:
  • Dance Party
  • Copycat
  • Tell My Fortune
  • Let’s Chill
  • Light Show
It’s easy for Furby to be distracted, be sure there is minimal background noise. The closer you are to Furby, the easier it is for Furby to hear you.
 

What can I do if some of the features on my 2023 Furby work, and some don’t?

Replace 4AA batteries with a new strong set of batteries.