Furby (2012) FAQ

How do I turn Furby (2012) On/Off?

Furby does not have an on/off switch.  To turn him off, try the following:

  1. Place Furby in a quiet room and do not play with it.
  2. Remove the batteries.

Furby (2012) cleaning instructions

Gently brush your Furby's hair with a cloth or soft brush to loosen any dirt.  Then use a SLIGHTLY damp cloth to remove any stains.  DO NOT put in the washing machine, submerge in water or get Furby wet in any way other than using a slightly damp cloth.  DO NOT use detergents or stain removers on the fur.

How many personalities does Furby (2012) have?

You'll have to keep playing to find out!

How do I get Furby (2012) to the personality I want?

All Furby's start out the same but each Furby develops a personality based upon the way you play with it.

What if I don't like the personality that my Furby 2012 has become?

If you don't like the personality of your Furby 2012, try treating it differently and see what personality develops.

Does each color or package of Furby (2012) represent a different personality?

No; all Furby's start out as the same personality. They develop distinct personalities based on how you play with them. Every Furby can become any personality.

Can Furby (2012) talk to other Furbys?

Yes; Furby recognizes when other Furby's are present and will strike up conversation.  If you get the right personalities in the right mood, you may even get them to sing to each other.  Sometimes Furby's get along, sometimes they don't.

My Furby (2012) will not communicate with other Furbys

  1. Be sure that both Furby's are facing each other.
  2. It is easy for Furby to be distracted, be sure that background noise is minimal.

My Furby (2012) fell asleep and I cannot seem to wake him up

Remove the base of Furby and push the refresh switch for two-seconds, then replace the base.  This will reset the hardware while retaining all of the personality data.

My Furby 2012 doesn't respond to my voice?

  1. Be sure to speak slowly and clearly while looking directly at Furby. The closer you are, the easier it is for Furby to hear you.
  2. It is easy for Furby to be distracted, so be sure there is minimal background noise.

How do I install batteries into Furby (2012)?

  1. Loosen 2 screws using a phillips head screwdriver (cross) for the plastic base of Furby (2012)
  2. Remove the base
  3. Insert 4 AA alkaline batteries
  4. Replace base and tighten screws

After changing the batteries, my 2012 Furby still doesn't talk. How can I fix it?

If you have installed fresh batteries, and Furby still won't talk, push the reset button and the tongue at the same time while Furby is active. To activate Furby, turn it completely upside down and back upright again.

Can I use the free Furby app with my Furby (2012)?

The free app allows you to feed your Furby, translate Furbish to English, and gives you a dictionary for Furbish words and their meanings.
 
Please note:  This app is no longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.

Can I use the Furby Connect app with Furby Boom or my Furby 2012?

The Furby Connect World app is only compatible with the Furby Connect toy and is not compatible with prior apps or other Furby toys.
 
Please note: This app is no longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.

Can Furby 2012 dance?

Yes; Furby will dance to any type of music.

Does Furby (2012) respond differently depending on what I do?

Yes; you can tickle, feed, pet, shake, hug, tilt, hold your Furby upside down and pull its tail. Each interaction will effect the personality it becomes.

My Furby (2012) App (Android) crashes, what can I do?

Try restarting the App, if it does not restart properly, try completely shutting down the App, then restart.  Steps may vary by device. 

Please note:  This app is longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.

My Furby (2012) App (iOS) crashes, what can I do?

Try restarting the app, if it does not restart properly, try completely shutting down the app then restart.
 
Please note: This app is no longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.

Can I use the Furby (2012) App on my Android device?

The 2012 Furby App was available in the Android Market (released November 23, 2012). 
 
This app is no longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.

There is a high-pitched tone coming from Furby (2012) and/or my iOS device

The noise you are hearing is how Furby communicates with the mobile device and other Furby's.  Some people may hear it, others will not.  Some animals may also hear the noise.  Don't worry, the tone will not cause any harm to people or animals.

After the iOS 7 update, Furby (2012) and the app are not communicating. My device is now asking to access my microphone.

You need to give the app access to your microphone.
Settings - Privacy - Microphone - App Name - Select On
 
Please note: This app is no longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.

Why isn't Furby (2012) dancing when music is playing?

Try a different song or turn up the volume of the music.

Which iOS devices will the Furby (2012) app work with?

Any iOS device (iPod, iPad and iPhone) running iOS 4.2 or later. Due to hardware limitations, the app may not have full functionality on some older devices.
 
Please note: This app is no longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.
 

Does the Furby (2012) App work over Apple Airplay?

No; the Furby App is not intended to be used with AirPlay
 
Please note: This app is no longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.

My mobile device will not communicate with Furby (2012)

  1. Make sure there is minimal background noise; Furby focuses best in a quiet environment
  2. Do not talk to Furby while you are trying to get it to communicate with your mobile device
  3. Furby is not talking while you are attempting to communicate with your mobile device
  4. Place your Furby on a flat surface, handling it makes it hard to communicate

Please note:  This app is no longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.

Which Android devices will the Furby (2012) App work with?

  • Samsung Galaxy S2, Galaxy 10.1 & Galaxy Note
  • Google/Asus Nexus 7
  • Motorola Droid RAZR Maxx

Please note:  This app is no longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.

Why don't I see the Furby App (2012) in the Apple App or Google Play stores?

The Furby 2012 app is no longer available to download. Devices with this app installed may still be able to use the app, but no new updates will be released.